Question 1

What is an adjustable pedestal system?

Accepted Answer

An adjustable pedestal system is a modular support assembly that elevates pavers, stone, or decking above a structural substrate. Each pedestal can be dialed in by height, allowing a perfectly level finished surface above a sloped, waterproofed, or uneven base while water drains underneath.

Question 2

Where are pedestal systems used?

Accepted Answer

Pedestal systems are used on pool decks, rooftop terraces, balconies, commercial plazas, amenity decks, and any raised paver or decking application where drainage, membrane protection, or level finish over slope is needed.

Question 3

Can pedestal systems be used for pool decks?

Accepted Answer

Yes. Pool decks are one of the most common Florida applications. Pedestals allow porcelain or stone pavers to sit level above a sloped concrete or waterproofed substrate, with water draining beneath the finished surface.

Question 4

Can pedestal systems be used on rooftops?

Accepted Answer

Yes. Rooftop terraces commonly use pedestals to protect the waterproofing membrane while accommodating the slope-to-drain typical of rooftop construction. Project-specific review of wind and load conditions is required.

Question 5

What information is needed for pricing?

Accepted Answer

We typically need: project type, square footage, paver size and thickness, minimum and maximum height range, project location, and timeline. Drawings are helpful but not required for an initial response.

Question 6

How do I request contractor pricing?

Accepted Answer

Submit the Contractor Pricing form on this site, or message us on WhatsApp with your project details. Florida Pedestal will review the information and respond with pricing or follow-up questions.

Question 7

Are quantities final without drawings?

Accepted Answer

No. Quantity estimates produced without drawings are preliminary only. Final quantities depend on actual layout, paver size, perimeter and corner conditions, cuts, and slope. We recommend a project-specific review before ordering.

Question 8

What affects product selection?

Accepted Answer

Product selection depends on minimum and maximum height, paver size and weight, substrate condition, slope, exposure (pool, rooftop, balcony, plaza), and the project's load and wind considerations. Final selection should be reviewed against project drawings.

Question 9

How does drainage work beneath raised pavers?

Accepted Answer

Because pedestals lift the pavers off the substrate, water that lands on the surface drains through the open paver joints, flows across the sloped substrate beneath, and exits through the existing drainage of the structure.

Question 10

How is Florida Pedestal different from Kule Group USA?

Accepted Answer

Florida Pedestal is the Florida-facing brand for contractor sales, local project intake, and quote coordination. Kule Group USA is the technical product, architect/specifier, and broader commercial support brand. Both operate within the same pedestal system ecosystem.

Question 11

Can I send my project by WhatsApp?

Accepted Answer

Yes. WhatsApp is our preferred fast channel for Florida contractors. Send project type, location, square footage, paver details, and height range — we'll respond with next steps.

Question 12

Do you support Florida contractors directly?

Accepted Answer

Yes. Florida Pedestal exists specifically to give Florida contractors, pool builders, paver installers, hardscape contractors, and GCs a direct, local point of contact for pedestal product access, pricing, and project coordination.

Common questions about pedestal systems and how we work.